Terms of Use

Welcome to the website of Pratham International (“we”, “us”, “our”), an India-based visa consultancy firm. By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy, which describes how we collect and use personal data (including cookies where applicable).

If you do not agree, you must not use this website or submit information through it. Forms, consultations, or engagements may also be subject to separate written terms or confirmations.

In these Terms, unless the context requires otherwise:

• Client / You / Your — the person or entity accessing or using the Website or requesting our Services.
• Company / We / Us / Our — Pratham International.
• Website — our website and related online pages operated by us (including contact and careers flows).
• Services — visa consultancy, guidance, and related support we provide in line with these Terms and applicable law.

References to agreements include these Terms together with our Privacy Policy. Words in the singular or plural and gender-neutral wording are used interchangeably where appropriate.

Like most interactive websites, we use cookies and similar technologies (for example for analytics and advertising measurement). By continuing to use the Website, you acknowledge our use of cookies as described in our Privacy Policy, including sections on Google Analytics and Meta Pixel.

You may control cookies through your browser settings and vendor opt-out tools; restricting cookies may affect certain Website features.

Pratham International provides visa consultancy services and general information to assist clients in understanding procedures, documentation, and options relating to visas and international travel, subject to any separate engagement terms where applicable.

Nothing on this Website constitutes legal advice, advocacy before courts or tribunals, or representation of any government, embassy, high commission, consulate, or visa application centre. Immigration and visa rules change frequently; website content may not reflect the latest official requirements.

For formal legal advice or representation, consult a qualified advocate or legal professional in the relevant jurisdiction.

Visa grants, refusals, processing times, and conditions are determined solely by the relevant governmental authorities, embassies, consulates, immigration departments, and their contractors.

We do not guarantee that any visa or permit will be issued, or any particular outcome or timeline. Testimonials or examples on the Website are illustrative only and not a promise of future results.

You agree that you will:

• provide accurate, complete, and truthful information in forms and communications;
• not use the Website for unlawful purposes, fraud, harassment, or to transmit malware or harmful code;
• not attempt unauthorised access to our systems, other users’ information, or restricted areas;
• not scrape, mine, or excessively automate access without our prior written consent;
• comply with applicable laws of India and, where relevant, your jurisdiction when using the Website.

Unless otherwise stated, Pratham International and/or its licensors own the intellectual property rights in material on this Website, including text, graphics, logos, layout, compilation, video, and software. Those rights are reserved.

You may access and use the Website for personal, non-commercial browsing and for dealings with us (for example submitting enquiries or applications), subject to these Terms.

Without our prior written consent, you must not:

• republish, sell, rent, or sublicense Website material;
• reproduce, duplicate, or copy Website material for redistribution or commercial exploitation;
• systematically extract or reuse substantial parts of the Website (except as allowed by mandatory law);
• use our trade names, logos, or branding to imply endorsement or partnership where none exists.

Use of our logo or trade marks as a hyperlink or otherwise requires a separate written agreement.

You may create a plain text link to our home page or public pages where the link is fair, accurate, and not misleading, does not falsely suggest sponsorship or endorsement by us, and fits the context of your site (for example an informational reference).

We reserve the right to ask you to remove any link to our Website at any time, and you agree to comply promptly. If we publish linking guidelines or updates, continued linking constitutes acceptance of those rules where applicable.

You must not place our Website inside frames, iframes, or similar techniques that alter how our pages appear or suggest the content is yours, without our prior written approval.

If you operate a website that links to us, you agree not to frame our content in a way that is unlawful, defamatory, or prejudicial to our reputation. You are responsible for ensuring your own site content complies with law.

The Website may contain links to third-party websites, payment gateways, analytics providers, or social platforms. We do not control and are not responsible for their content, cookies, privacy practices, or availability.

Your use of third-party services is governed solely by their terms and policies.

If you believe a link on our Website is inappropriate or offensive, you may notify us via our Contact page. We may review requests but are not obliged to remove links or respond within a specific time.

We aim to keep information on the Website useful and current, but we do not warrant that content is complete, accurate, or up to date at all times, or that the Website will be uninterrupted or error-free.

Visa rules, fees, and procedures change; always verify critical requirements with official sources or through direct consultation with us as part of an engagement.

The Website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted under the Information Technology Act, 2000, and other applicable Indian law.

To the extent permitted by law, we disclaim implied warranties such as merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers cannot apply.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence (where recognised), fraud or fraudulent misrepresentation, or other liabilities that may not lawfully be capped.

Subject to Section 11 and applicable law, Pratham International and its directors, officers, employees, and agents shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising from your use of or inability to use the Website or reliance on its content.

Our aggregate liability for claims arising from these Terms or the Website (excluding liability that cannot be excluded by law) shall not exceed the greater of (a) fees you paid us for the specific service giving rise to the claim in the twelve (12) months before the claim, or (b) Indian Rupees five thousand (₹5,000), where no fees apply.

Where the Website is used without charge for browsing or general information only, you acknowledge that our liability for pure informational use is constrained as permitted by law; paid engagements may be governed by separate contracts.

You agree to indemnify and hold harmless Pratham International from claims, losses, damages, liabilities, and reasonable legal fees arising from your breach of these Terms, misuse of the Website, unlawful content on a site you operate that links to us in a misleading way, or violation of applicable law or third-party rights — except to the extent caused by our wilful misconduct or gross negligence under Indian law.

We may suspend or terminate access to the Website or any feature at any time, with or without notice, for maintenance, security, legal compliance, or breach of these Terms.

These Terms are governed by the laws of India, including where relevant the Information Technology Act, 2000, and applicable statutes and rules as amended from time to time.

Subject to mandatory dispute-resolution routes under applicable law, the courts at [City, State, India — to be completed by the firm] shall have exclusive jurisdiction over disputes arising from these Terms or the Website, to the extent permitted by law. Replace the bracketed text with your chosen city and state.

Processing of personal data through Contact forms, Careers applications, cookies, and analytics is described in our Privacy Policy, which you should read carefully.

We may revise these Terms periodically. The revised version will be posted on this page. Continued use of the Website after changes constitutes acceptance of the revised Terms, except where separate consent is required by law.

For questions about these Terms of Use (including linking requests), contact us via our Contact page.